With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
JOB SUMMARY
The Account Manager (AM) is responsible for ensuring alignment of sales, account management, and operations teams. Develop & support long-term successful relationships with assigned accounts. Ensures customer satisfaction by proactively monitoring both the day to day execution of customer requests, as well as achievement of any customer identified Key Performance Indicators (KPI’s) and Service Level requirements. (SLA’s). Resolves escalations as they occur, and works with Operations to address gaps in our service deliverables and other issues as they arise. Reviews proposals developed by the Operations team to ensure they meet agreed upon rates, scope, and other customer requirements and are submitted in a timely manner. May participate in business reviews with assigned accounts as required. The AM will perform all duties in accordance with the company’s policies and procedures as well as all US state and federal laws and regulations, wherein the company operates.
Today, there are 22 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR) and drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
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